Global AI & Semiconductor Brand

Case Study Multi-Platform Management

One agency, one point of contact, clearer reporting, and a more efficient way to manage complex paid media activity.

When paid media becomes too fragmented

For large B2B brands, paid media should support growth — not create operational complexity.

That was the challenge facing one global brand in the AI and semiconductor space. As a market-leading business operating across multiple regions and media platforms, they were managing a broad paid media setup through several different partners. Over time, this created unnecessary complexity, reduced transparency, and made it harder to scale with confidence.

They needed a more efficient way forward: one agency partner that could manage multiple platforms, provide full visibility, and reduce the time and effort required to coordinate across different vendors.

The challenge

Before working with us, the client faced several common but critical issues:

  • Too many paid media channels being managed separately
  • Multiple agency and media contacts to coordinate
  • Limited transparency on some platforms, including restricted access to ad accounts
  • Concerns around data visibility and reporting accuracy
  • High service fees spread across multiple partners
  • Unnecessary time spent on external communication and vendor management

In short, the client was not only looking for campaign delivery. They were looking for a more transparent, centralised, and cost-efficient operating model.

They wanted an agency that could:

  • Provide a single point of contact across multiple paid media platforms
  • Offer full access to ad accounts and clearer reporting
  • Manage campaigns across different media channels under one roof
  • Package services in a more competitive and efficient way
  • Support budget planning and platform recommendations based on performance and business needs

Why they chose to work with us

We already had experience in search marketing and a strong understanding of the client's business environment, audience, and wider industry context.

Because of that, we were able to quickly understand what they needed — not only from a campaign execution perspective, but from an operational one too.

We saw that the real opportunity was not simply to run ads across more platforms. It was to simplify management, improve transparency, and create a structure that allowed smarter decisions across channels.

With our experience across media partnerships and platform operations, we were confident we could support:

  • Multi-platform campaign management
  • Transparent account access and reporting
  • KPI-focused execution
  • Strategic budget recommendations across products and platforms
  • More efficient agency management through a bundled service model

Our approach

Rather than treating each platform as a separate task, we focused on building a more unified paid media framework.

Our approach included:

1. A single contact point for multi-platform coordination

Instead of asking the client to manage multiple external contacts, we created a more streamlined model with one main agency interface. This reduced communication friction and made day-to-day collaboration more efficient.

2. Greater transparency in accounts and reporting

Transparency was a key priority. We worked in a way that gave the client clearer access to platforms, reporting, and performance data, helping build trust and improve visibility across activity.

3. Multi-platform operational support

Because the client needed broader paid media support, we were able to manage activity across multiple platforms rather than limiting strategy to a single channel. This gave the client more flexibility and a more consistent operating structure.

4. Budget and platform recommendations based on performance

Different products and campaigns do not perform the same way across every platform. With ongoing monitoring and industry understanding, we were able to advise on where budget could be adjusted, which platforms were more suitable, and how media activity could better align with business goals.

5. Competitive service packaging

By consolidating work under one agency relationship, the client benefited from a more efficient service structure and more competitive commercial terms than a fragmented multi-agency setup.

The outcome

While we are not sharing specific performance figures, the value of the partnership was clear.

The client gained:

  • One agency partner to manage multiple media relationships
  • One consistent point of contact across platforms
  • More transparent access to accounts and performance data
  • A more efficient way to manage paid media activity
  • Lower communication complexity across external vendors
  • Stronger strategic support around analysis, planning, and optimisation
  • A service model that remained competitive without compromising delivery quality

Just as importantly, the client was able to spend less time managing multiple outside partners and more time focusing on internal priorities, decision-making, and business alignment.

Why this matters for other B2B brands

For many global B2B businesses, paid media challenges are not only about performance. They are also about structure.

When too many agencies, contacts, and platforms are involved, marketing teams can lose time, clarity, and control. Even strong media activity can become harder to manage when transparency is limited and communication becomes fragmented.

A more effective paid media model should not only deliver results — it should also make your team's life easier.

That means:

  • Fewer handovers
  • Less duplicated communication
  • More transparent reporting
  • More coordinated platform management
  • Clearer budget planning
  • A partner that understands both the channels and your business context

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